Microsoft has published an article regarding selecting and buying a new laptop, covering the basics of getting started to transferring your files from an old computer to a new one. If you have any questions regarding what type of computer you should buy, or need help getting it on your network, or transferring files from [...]
An article at The Washington Post has some advice for sleep mode vs. hibernate and power protection. The information is pretty basic, but it’s a start. If you have more difficult issues, please leave a comment and I will answer you. Or you can always head over to Top PC Support for our contact info [...]
According to Reuters, tens of millions of computers in the US have “fake” security software installed on them. This makes those machines more vulnerable to virus’s and identity theft. If you are getting a lot of pop up ads requesting that you install security patches, or download anti virus software, they are most likely scams [...]
In case you haven’t hear all the buzz by now, people who use the T-Mobile Sidekick have lost all their data (Contacts, Calendar, Photos, etc.) that are stored on T-Mobile/Microsoft/Danger servers “in the cloud.” This just goes to show you that even the big companies are not immune to data loss. Please be sure you [...]
If you’re a Windows user, just set up your PC to “hibernate” overnight. “Hibernate” powers down your monitor to about 5 watts of energy and your PC to 2.3 watts—virtually the same as turning your PC off (your monitor uses zero watts when turned off; more on this below). Either way, you save as much [...]
If you ever need to know your IP (Internet Protocol) Address for anything, you can head over to IP-Details.com and that page will show you your IP address and information about your ISP. This can be helpful if you need to know your “WAN” address (Wide Area Network) which is what your ISP assigns you [...]
Even though this site’s tag line is “Technical Posters and Cheats for IT Guys,” some of the posters are humorous and suitable for Mom or Dad. While not really poster-sized, there are some really good reference materials here (anyone looking for details on the IPv4 Multicast protocol?) Check it out. There’s some really good information [...]
You know that shelf tag at Best Buy (and other stores) that lists the specifications of computers and other electronic devices? Well, it looks like that may be going away and replaced by something more readable, like descriptions of that the computer can do, not how fast the processor is. AMD moved to designations like [...]
Obviously that’s what we’re here for, but if you are not in the Northern New Jersey area and need assistance on-site, you may want to try CrossLoop, a service where you can find experts for all sorts of problems. I encourage you to use a local expert, as they usually have a vested interest in [...]